Privacy Policy
Effective Date: July 4, 2026
Hill Country Patio Pros (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit hillcountrypatiopros.com, submit a form, call us, or otherwise interact with our website.
1. Who We Are
Hill Country Patio Pros is a lead generation and referral website that connects people interested in patio covers, pergolas, outdoor living projects, and related services with local service providers.
We are not a construction company, general contractor, architect, engineer, or home improvement contractor. Services are performed by independent local providers, not by Hill Country Patio Pros.
2. Information We Collect
We may collect information you provide directly to us, including:
- Name
- Phone number
- Email address
- Property city or service location
- Project details
- Preferred contact method
- Photos, notes, or other information you choose to submit
We may also collect limited technical information automatically when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Referral source
- General location information
- Cookies or similar tracking data
If you call a phone number listed on our website, we may collect call-related information such as caller ID, call date/time, call duration, call status, and call recordings where permitted by law.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry
- Connect you with a local service provider
- Forward your request to one provider who may contact you
- Track website and lead performance
- Improve our website and services
- Communicate with you about your request
- Prevent spam, fraud, misuse, or security issues
- Comply with legal obligations
4. How We Share Your Information
When you submit a request, call us, or otherwise provide your information, we may share your information with one local service provider so they can contact you about your project.
We may also share information with vendors and service providers who help us operate our website, phone system, forms, CRM, analytics, hosting, email, SMS, or other business systems.
We do not sell your information to multiple contractors, lead marketplaces, or unrelated third-party advertisers.
5. Calls, Texts, and Emails
By submitting a form, calling us, or requesting information through this website, you authorize us and/or the local service provider we connect you with to contact you about your request by phone, text message, or email.
Message and data rates may apply. You can opt out of text messages by replying STOP. You can request that we stop contacting you by emailing us at info@hillcountrypatiopros.com.
We do not use your request as permission to send unrelated marketing messages.
6. Cookies and Analytics
Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand how visitors use the site, improve performance, and measure marketing effectiveness.
You can adjust your browser settings to refuse cookies, but some website features may not work properly.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, internet transmission, phone system, or electronic storage method is completely secure. We cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, improving our services, and complying with legal obligations.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business recordkeeping requirements.
To make a request, contact us at:
info@hillcountrypatiopros.com
10. Texas Privacy Notice
Texas residents may have certain rights regarding their personal data under applicable privacy laws, depending on whether those laws apply to our business.
These rights may include the ability to request access to personal data, correction of inaccurate personal data, deletion of personal data, portability of personal data, and the ability to opt out of certain types of data processing.
To submit a privacy request, contact us at:
info@hillcountrypatiopros.com
11. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites or service providers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Hill Country Patio Pros
Email: info@hillcountrypatiopros.com
Website: hillcountrypatiopros.com